This is the Border Force Complaints Dept that has more whitewash than B&Q and always backs Border Force to the hilt ... no matter what! So much so that we believe all replies now come from the 'coffee machine' in the dept.
lf you sent a complaint in today we could predict with confidence what their reply would be. Hell, we could send you our prediction immediately and when you eventually got their response (takes 4 weeks) you would be hard pressed to tell the difference ... if at all.
Ah, spin and perception management - dontcha just love it?
ReplyDeleteI bet they've a team of about 30 highly motivated and thrusting professional media studies "graduates" working on this...