l don't know about you but when a coach company advertises Cross-Border shopping trips l would expect them to know the regs regarding such trips. What you dont expect is for them to give you information that is uitterly wrong and put you at risk of losing your goods.
Take this company, Ross Travel, for instance. Firstly they say, in big letters KNOW YOUR ALLOWANCE Well, there is NO allowance, there is NO such thing! 'Allowance' would mean that you are allowed to bring in this amount with no hinderance from UKBA. Best of luck with that! lmagine saying to the UKBA officers that have just stopped you 'l'm allowed to bring this in' ... after they've stopped laughing your goods are probably gone! UKBA work on guidelines only for EU shopping ... NOT allowances. They can and do confiscate amounts below the guidelines so this company isn't doing their customers any favours by giving them a false sense of security by saying they have 'allowances'! They are in fact putting them at risk of their goods being confiscated.
The company then goes on to list your 'allowances' ! /facepalm
Then the company goes onto more detail and states 'duty free allowances' !!! There is NO DUTY FREE!! ... let alone 'allowances' /facepalm.
Next we have the company saying that their driver will use his discretion (based on what? allowances?) to decline passengers entry onto the coach if they knowingly abuse the limits (knowingly? :) limits? what limits? whose limits?) to excess. (One assumes therefore you can exceed the 'limits' but what the excess is, they don't say) /facepalm.
Next we have the company saying if you are stopped by customs (UKBA)for excessively exceeding allowances (it hurt even writing that) ... they'll leave you stranded! One wonders how the company's driver knows you've 'excessively exceeded allowances' (groan) when you've been stopped by UKBA and then interviewed. Does he come into the room where you are being interviewed and ask the UKBA? What if you haven't 'excessively exceed allowances' but UKBA are still giving you a hard time? Will the driver then not leave you stranded? Ah, the company's next paragraph looks like it addresses that.
The company says they have a duty of care to all the other passengers to continue on without you. No duty of care for the poor soul who's already having a hard time with UKBA then? He's now got the added pressure of fighting for his goods or being left stranded! /facepalm
One wonders what will be 'excessively exceeding allowances' (groan) when the new guidelines come in of 1kg tobacco and 800 cigarettes?
I'm beginning to think that these coach trips are operated by the UKBA!
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