What you don't do is display false information that UK Customs could use to confiscate your goods! They have leaflets from UK Customs telling you what you can bring back from certain countries. Trouble is that they are 5 months out of date! ... and the countries listed no longer have any restrictions on the amount you can bring back! This is on the Pride of York ship sailing from Hull to Zeebrugge. ls it the same on the rest of the fleet?
Even worse is the shop onboard the ship ... they have a big sign that is over 2 years out of date! This lists even more countries that it says have restrictions ... they removed these restrictions 29 months ago ffs!
Not to be outdone ... UK Customs themselves have a massive sign in the port itself that is like the leaflets onboard the ship .... 5 months out of date!
Wouldn't you think that something so important as information telling you what the law is should be correct? I mean one of them is involved in buying your tobacco and the other is involved in taking it off you if they can.
Ah l see now, this false information helps one of them in their occupation ... guess which one?
Fortunately, the 2 intrepid EU shoppers who supplied this information were prepared with all our info and documentation so even though they were stopped by UK Customs they came home with all their goods! :)
Update Not so fortunate it seems were the senior citizens on a coach trip. Couples were taken off the coach and made to return to the security area of UK Customs where they were forced to answer questions about their purchases. Their luggage had been removed and searched. One couple were slightly over the 'guidelines' and so lost all of it. I'm informed it was 500gm over! The other senior citizens that were left in the coach had to wait over 2 hrs until UK Customs had finished their
Update 2 Seems l may have been a little harsh on P&O. They made the mistake of trusting UK Customs at Hull. The leaflets etc are supplied by UK Customs and P&O simply put them out. Now, l understand the 'trusting' bit because if the agency that enforces the regulations has leaflets, you really would expect them to be up to date. I mean, it's a government agency so they would be right, yes? Except they aren't!
This doesn't absolve P&O entirely because they should know what's going on too as it effects their business. All in all, we have two bodies, one the ferry company and two the UK Customs. Passengers should be able to trust the information from both but this is not the case.
Is it incompetence? is it deceit? is it both? whatever you think it is, it's only the passengers that really suffer!